1. UK Delivery Times and Costs

For orders placed (Monday – Friday) before midday we aim to dispatch the same day. Orders placed after midday will be dispatched the following day. This means that UK-wide deliveries should arrive between 1-3 days.

All UK domestic orders to the value of under £50 will cost £3.95. All domestic order over £50 will be posted free of charge. This will be evident when at the check out.


  1. International Delivery Times and Costs

Where possible we ship worldwide. There may be restrictions on certain products as to where they can be sent, if you have any doubt please get in touch with one of our team before you place your order by emailing , telephoning on +44 (0) 7449 473 924 or completing the form on the Contact Us page.


  1. Insurance

two9zero Limited, insures all deliveries as standard. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you refuse the delivery or make a note when signing for it that you are accepting a damaged box.


  1. Taxes and Duties

Taxes and duties are calculated according to your shipping destination and itemised on the Order Summary page at the bottom. UK VAT will be applied to orders dispatched within the United Kingdom, excluding the Channel Islands. Local VAT will be applied to all other EU destinations.

Please note taxes and duties are not applicable for Australian orders under 1000 AUD.

Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.

If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. As we are unable to advise the amount this may be, we will always seek your confirmation by email prior to dispatching a DDU order. Please look out for this email to ensure timely dispatch of your order.